Returns and Handling Charges Policy
Product Returns can be requested by filling out ALL the details on the Product Returns section of the Contact Us page of our website.
Requests by you for return of catalogue goods maybe subject to a handling charge if all of the following criteria are not met:
- The goods are unused and are bought from the IES catalogue
- The goods are in good order
- The returns must include a completed goods return note which will be supplied be IES
- Any goods to be returned that are outside the 30 days from date of purchase.
IES cannot accept responsibility for returns forwarded by customers using their own carriers. Under no circumstances should goods to be returned be given to a IES representative.
IES is unable to accept any return of goods sourced on a customer's behalf that are not listed within the IES catalogue. Such orders for non-catalogue goods are non-cancellable and non-returnable and as such are accepted entirely at the customer's own risk.
IES Provides...
-
Fast Delivery
We aim to despatch most items on the day of purchase and offer a wide range of delivery options. DX carriers will also confirm your delivery time via text and email.
-
Shop Online 24/7
Sign up for an online account to buy what you need anytime. Fill out the quick form by clicking "register" in the top right-hand corner. Once logged in, access discounts, real-time stock figures, and special offers.
-
Best Quality
We source high-quality fluid power products globally and have strong connections with leading suppliers. We can access many more products than in our catalogue, so please don't hesitate to contact us.
Shop by Brands
